When you first contact us, we'll set up a time to meet. The first meeting is an opportunity for you to get to know us, and for us to learn about your company and your business concerns. We'll ask questions and discuss options and approaches. Feel free to ask questions. This initial meeting is complimentary and without obligation. If you see benefits in working together, we'll develop a proposal for an initial project and agree upon the project terms. During the project, we work closely with you and your staff. The project will typically include a written report of findings or other documentation. Depending on your needs, we will also work with you on project implementation and follow-up. At any time during the initial engagement, if you are not satisfied that you have received value for your investment, you may pay what you believe the service was worth, within 30 days of the invoice and the project will be discontinued. | 
